tajee Frequently Asked Questions

Registering on tajee takes under three minutes from your phone. Open tajee.ws, tap the registration button, enter your mobile number, choose a password, and confirm via the OTP sent to your number. You must be 21 or older to create an account. tajee reserves the right to request identity documents at any stage to verify your age and details.

tajee requires a government-issued photo ID for KYC — a National ID Card, passport, or driving licence is accepted. You also need to submit a selfie holding the document so our team can verify the details match. Verification typically completes within 24 hours. KYC must be approved before your first withdrawal is processed.

On the tajee login page, tap Forgot Password and enter the mobile number linked to your account. An OTP will arrive within seconds — use it to verify your identity and set a new password. If your registered number is no longer active, email [email protected] with your account details and a photo ID for manual recovery.

No. tajee permits one account per person. Duplicate accounts are flagged automatically and can result in suspension of all accounts along with forfeiture of balances. If a duplicate was created in error, contact support immediately to close the extra account before any action is taken against your primary one.

Send an email to [email protected] with the subject Account Closure Request, including your registered mobile number. Any pending withdrawals will be processed first and your real-money balance returned to your verified payment method. Account closure is permanent — it cannot be reversed once confirmed by the support team.

tajee offers a wide range of cricket betting markets including match winner, top batsman, total runs, over/under, man of the match, and live in-play betting. Covered competitions include BPL, IPL, T20 World Cup, ICC tournaments, and bilateral series featuring the Bangladesh Tigers. Live markets update in real time as each match progresses ball by ball.

All slot games on tajee use certified Random Number Generator technology provided by the game studios, such as Pragmatic Play, NetEnt, and Microgaming, which publish independent audit certificates for their RNG systems. tajee does not alter game outcomes at the platform level. Each game's RTP percentage is fixed by the provider and is visible in the game's information panel.

Yes — tajee is fully optimised for mobile browsers on both Android and iOS. Open tajee.ws in Chrome, Samsung Internet, or Safari and the site loads as a native mobile experience. No app download is required. All games, live casino tables, deposits, and withdrawals work completely through the mobile browser.

tajee's live casino is powered by Evolution Gaming and Ezugi and features live dealer blackjack, roulette, baccarat, Dragon Tiger, Andar Bahar, and speed baccarat among others. Tables stream 24/7 in high definition with real dealers. Many tables accept BDT bets and some feature Bangla-speaking hosts, giving the experience a local feel from a world-class studio.

Yes — 3-Hand Casino Hold'em is a featured poker variant on tajee. The format lets you play three simultaneous hands against the dealer, increasing action and giving you more chances to land a winning combination each round. The game is available in both the live casino and RNG table game sections, with bet limits displayed on screen before you join.

tajee operates as a safe and reliable gaming platform, using 256-bit SSL encryption to protect all data transmitted between your device and our servers. Player funds are held separately from operational funds. All games use certified RNG technology from audited providers. The platform is built to the security and transparency standards expected of a trustworthy operator serving Bangladeshi players.

The minimum age to register and play on tajee is 21 years. This applies to all players regardless of which games they play. tajee collects date of birth during registration and may request identity documents at any point to verify age compliance. Accounts confirmed to belong to players under 21 will be immediately suspended and any balance returned after identity review.

To set a deposit limit or activate self-exclusion, email [email protected] with the subject Account Restriction Request and specify what you need — a daily, weekly, or monthly deposit cap, a time-out from 24 hours up to 7 days, or a self-exclusion of 30 days up to permanent closure. Restrictions take effect within 1 business day and deposit limit reductions are applied immediately. The service is free and confidential.

If gaming on tajee feels hard to control, please act straight away — there is no shame in asking for help. Email [email protected] to request a time-out, spending limit, or self-exclusion. You can also visit our Responsible Gaming page for detailed guidance on all the tools available. Our team handles every such request with full confidentiality and without judgment. Acting early is always the right call.

tajee does not sell your personal data. Information is shared only where strictly necessary — for example with payment processors such as bKash and Nagad to complete transactions, or with identity verification providers to fulfill KYC requirements. Full details of how your data is handled are set out in the tajee Privacy Policy, accessible via the footer link on every page.