Player Safety
Responsible Gaming at tajee — Stay in Control
Gaming on tajee should always be fun, affordable, and within your personal limits. This page explains the tools and guidance available to every player in Bangladesh.
Our Commitment
Gaming That Works for You, Not Against You
tajee is committed to providing a safe, transparent, and enjoyable gaming environment for every player across Bangladesh. We believe that responsible gaming is not a restriction — it is the foundation of a genuinely good player experience. Our platform is designed so that players always have full visibility over their activity, their spending, and their time spent on the site.
The tools on this page are available to all registered tajee players at no cost and without requiring any special request. If you ever feel that your gaming is becoming difficult to manage, we strongly encourage you to use one or more of the tools described below, or to reach out to our support team directly.
Tools Available
Responsible Gaming Tools on tajee
Every tajee player has access to the following protective tools. They are built into the platform so you can activate them at any time from your account settings or by contacting support.
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit into your tajee account.
Time-Out
Take a short break of 24 hours, 48 hours, or 7 days — your account is locked during this window.
Self-Exclusion
Lock your account for 30 days up to permanent exclusion if you need a longer break from gaming.
Session Reminders
Receive on-screen alerts after a set session duration so you always know how long you have been playing.
Activity History
Review a full log of your deposits, bets, and session durations directly from your account dashboard.
Reality Checks
Periodic pop-up reminders show your net gaming result and time played so you can make informed decisions.
Deposit Controls
Understanding Your Deposit Limit Options
Deposit limits are one of the most effective tools for keeping your gaming affordable. You can set a limit that reflects what you can genuinely afford to spend on gaming each day, week, or month — and tajee will enforce that limit automatically.
Daily Limit
Caps the total amount you can deposit within any single 24-hour rolling window. Resets automatically at midnight Bangladesh Standard Time (BST, UTC+6).
Weekly Limit
Sets the maximum deposit total across any 7-day period. Useful if you prefer to think about gaming costs in weekly terms rather than day by day.
Monthly Limit
Restricts total deposits over any 30-day calendar period. A monthly limit gives you the broadest overview of your gaming budget and is recommended for players who want long-term financial control.
Taking a Break
Self-Exclusion and Time-Out Options
If you need a break from gaming — whether for a few days or permanently — tajee provides three levels of account restriction that give you immediate relief and full control.
Time-Out (24h – 7 days)
A short-term account pause. During a time-out, you cannot log in, place bets, or make deposits. The account reactivates automatically when the period ends.
Short-Term Self-Exclusion (30 – 180 days)
A medium-term account lock. During self-exclusion tajee will not send promotional messages to you. The account cannot be reactivated before the exclusion period has elapsed.
Permanent Self-Exclusion
A permanent account closure. Once a permanent self-exclusion is applied, the account cannot be reopened. Any real-money balance will be returned to your registered payment method after identity verification is completed.
To activate a time-out or self-exclusion on your tajee account, contact our support team directly at [email protected] with the subject line "Account Restriction Request". All restriction requests are processed within 1 business day, and urgent cases can typically be handled within a few hours.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can affect anyone. The signs are not always obvious, and they often develop gradually over time. The following behaviours may indicate that gaming has become a problem rather than a leisure activity.
- Spending more money on gaming than you originally intended, or chasing losses by depositing additional funds to try to recover what you have lost.
- Gambling with money that should be used for essential expenses such as rent, food, bills, or family obligations — or borrowing money specifically to fund gaming activity.
- Feeling unable to stop playing even when you want to, or feeling restless, irritable, or anxious when you are not playing.
- Lying to family members or friends about the amount of time or money you spend on gaming, or concealing your gaming activity from people close to you.
- Neglecting work, studies, family responsibilities, or personal relationships because of time spent gaming, or using gaming as a way to escape from personal problems or negative emotions.
- Thinking about gambling constantly — planning your next session during the working day, calculating odds while doing unrelated tasks, or feeling that gaming occupies too much of your mental space.
If you recognise any of the above signs in your own behaviour, please do not hesitate to contact the tajee support team. Seeking help early is always the right decision. Our team will not judge you — we are here to help you access the tools and resources you need.
Healthy Habits
Guidelines for Healthy Gaming
For most players, gaming on tajee is a recreational activity — a way to enjoy cricket betting, live casino games, and slots as entertainment. The following habits help keep gaming in that healthy context.
- Set a personal gaming budget before you start each session and stick to it regardless of whether you are winning or losing. Treat this budget as money spent on entertainment, not as an investment you expect to recover.
- Take regular breaks during your session. Standing up, stretching, or spending a few minutes away from the screen helps you maintain a clear perspective on your activity and prevents compulsive continuation.
- Never play when you are upset, stressed, under the influence of alcohol, or emotionally vulnerable. Gaming decisions made in these states are rarely rational and often lead to outcomes players regret.
- Balance gaming with other leisure activities. If you notice that gaming is the main or only leisure activity you participate in, that is a signal worth reflecting on — a healthy relationship with gaming is one where it coexists with other hobbies and social activities.
- Keep track of how long you have been playing during each session. Use tajee's session reminders feature to alert you after a preset duration, and be honest with yourself about whether you have been playing for longer than you intended.
Underage Protection
Protecting Players Under 21
tajee enforces a strict minimum age requirement of 21 years for all registered players. During the registration process, tajee collects date of birth information from all applicants and reserves the right to request identity documentation at any time to verify that the player meets the minimum age requirement.
If you are a parent or guardian and are concerned that a person under the age of 21 in your household may be accessing the tajee platform, we recommend using parental control software on shared devices. If you suspect an underage account has already been created on tajee, please contact us immediately so we can investigate and take appropriate action.
Need Help?
Reach Out — We Are Here to Help
If gaming on tajee has stopped feeling like entertainment and started feeling like a burden, obligation, or compulsion, please reach out to our support team right away. There is no shame in asking for help — in fact, it is the responsible thing to do. Our team is trained to handle these conversations with empathy, confidentiality, and speed.
Contact Support
Email us at [email protected]
When you contact tajee support about a responsible gaming concern, please include your registered mobile number and a brief description of what you are experiencing. All responsible gaming requests are treated with the highest priority and full confidentiality. You will receive an acknowledgement within 24 hours and a full response within 1 business day.
Play Smart, Play Safe on tajee
Responsible gaming is at the heart of everything tajee does. Explore our games, check the FAQ for common questions, or log in to manage your account settings today.