Legal
tajee Privacy Policy — Your Data, Your Rights
This Privacy Policy explains what personal information tajee collects from players in Bangladesh, how it is used, who it may be shared with, and how it is protected.
Overview
Introduction and Scope of This Policy
tajee ("we", "us", "our", "Platform") is committed to protecting the privacy of all registered players and visitors to https://tajee.ws. This Privacy Policy describes how tajee collects, uses, stores, and discloses personal information in connection with the operation of the tajee online gaming platform, including cricket betting, live casino, slots, and related services offered to players in Bangladesh.
By registering an account on the tajee platform or by continuing to use the tajee platform after this Privacy Policy has been published, you acknowledge that you have read and understood this policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this Privacy Policy, you should not use the tajee platform.
At a Glance
Key Privacy Commitments
What We Collect
Registration details, transaction records, device data, and usage logs collected during normal platform use.
How We Use It
To operate your account, process payments, verify identity, deliver customer support, and improve platform performance.
SSL Protection
All data transmitted between your device and tajee servers is protected by SSL encryption at all times.
No Data Sales
tajee does not sell, rent, or trade your personal information to any third party for their independent marketing purposes.
Your Rights
You have the right to access, correct, and request deletion of the personal data tajee holds about you.
Contact Us
Data-related queries and requests can be submitted to [email protected] and will be handled within 30 business days.
Section 1
Information We Collect
tajee collects personal information from you in several ways — directly when you register or transact, automatically as you use the platform, and occasionally from third-party sources such as payment processors and identity verification services. The categories of information collected are described below.
- 1.1Registration information: your full name, date of birth, Bangladeshi mobile number, email address (if provided), and any account username or password you create during the registration process.
- 1.2Identity verification documents: government-issued photo identification such as a National Identity Card (NID) or passport, submitted when tajee requests verification of your identity in connection with a withdrawal or account security review.
- 1.3Financial transaction data: deposit and withdrawal amounts, transaction timestamps, bKash or Nagad sender numbers, bank account references, and records of any bonuses credited or wagering activity completed on your account.
- 1.4Device and technical data: your device type, operating system version, browser type, IP address, mobile network operator, screen resolution, and session timestamps. This information is collected automatically each time you access the tajee platform.
- 1.5Customer support communications: records of any messages, emails, or support tickets submitted to tajee's support team, including the content of your queries and the responses provided, retained for quality assurance and dispute resolution purposes.
Section 2
How We Use Your Information
tajee uses the personal information it collects for specific, legitimate purposes directly related to the operation of the platform and the provision of services to registered players. We do not use your data for any purpose other than those listed below without your explicit consent.
- 2.1Account management: to create and maintain your tajee player account, verify your identity, process login requests, and administer any account settings, deposit limits, or responsible gaming restrictions you have applied to your account.
- 2.2Payment processing: to facilitate deposits via bKash, Nagad, Rocket, or bank transfer, to process withdrawal requests to your registered payment method, and to maintain transaction records for financial reconciliation and audit purposes.
- 2.3Anti-fraud and security monitoring: to detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, bonus abuse, multi-accounting, and any other conduct that violates the tajee Terms & Conditions or applicable law.
- 2.4Customer support: to respond to queries, complaints, account disputes, and responsible gaming requests submitted through the tajee support channel, and to maintain records of those interactions for quality assurance and regulatory compliance purposes.
- 2.5Platform improvement and analytics: to analyse aggregate usage patterns across the tajee platform to improve game loading performance, user interface design, payment flow reliability, and the overall player experience — using anonymised or pseudonymised data where possible.
Section 3
Disclosure of Your Information
tajee does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with third parties only in the specific circumstances described in this section.
- 3.1Payment and KYC service providers: tajee shares transaction data with payment processing partners (bKash, Nagad, Rocket, and affiliated bank infrastructure providers) and identity verification service providers solely for the purpose of processing your transactions and verifying your identity as required by our operational and compliance procedures.
- 3.2Game providers: tajee's game library is powered by third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. These providers may collect technical session data (such as game round identifiers and bet amounts) directly through their game clients for the purpose of game integrity auditing and RNG certification compliance. Game providers do not receive your full personal profile.
- 3.3Legal and regulatory authorities: tajee may disclose your personal information to law enforcement agencies, regulatory bodies, financial intelligence units, or other government authorities where tajee is legally required to do so, or where tajee reasonably believes that such disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
- 3.4Business transfers: in the event that tajee undergoes a merger, acquisition, or sale of substantially all of its assets, your personal information may be transferred to the acquiring entity as part of that transaction. tajee will notify registered players of any such transfer through the platform.
Important Notice
All third parties with whom tajee shares personal data are contractually required to handle that data in accordance with applicable data protection standards and to use it only for the purpose for which it was shared. tajee does not permit third-party partners to use your data for their own independent marketing or profiling activities.
Section 4
Payment Data and Financial Information
tajee handles all payment-related data with an elevated level of security. The following specific rules apply to financial information processed through the tajee platform.
- 4.1tajee does not store full payment card numbers, CVV codes, or complete bKash/Nagad PIN data on its servers. Payment authentication is handled directly by the relevant payment service provider through their own secure infrastructure. tajee retains only the transaction reference, amount, timestamp, and sender identifier needed for reconciliation and dispute resolution.
- 4.2All deposits and withdrawals on tajee are processed in Bangladeshi Taka (BDT). Financial transaction records are retained for a minimum of five years from the date of the transaction in order to comply with applicable financial record-keeping requirements.
- 4.3Where a withdrawal request triggers additional identity verification, tajee may temporarily place a hold on the relevant funds pending completion of the verification process. tajee will notify you via your registered contact details if such a hold is applied and will endeavour to complete the verification process within 5 business days.
Section 5
Cookies and Tracking Technologies
tajee uses cookies and similar tracking technologies to maintain session state, enable platform functionality, and gather anonymised analytics about how players interact with the site. The following categories of cookies are used on the tajee platform.
- 5.1Strictly necessary cookies: these are essential for the tajee platform to function correctly. They maintain your login session, remember your language preference, and enable secure payment page transitions. These cookies cannot be disabled without breaking core platform functionality.
- 5.2Analytics cookies: tajee uses anonymised session analytics to understand which pages and features players use most frequently, how long sessions typically last, and where players encounter errors or drop off. This information is used solely to improve platform quality and is not linked to your personal identity.
- 5.3Managing cookies: you may configure your mobile browser or device settings to block or delete cookies at any time. Please note that disabling cookies other than strictly necessary ones may affect the performance and usability of certain tajee platform features, including game loading and session persistence.
Section 6
Data Security Measures
tajee implements a range of technical and organisational security measures to protect your personal information from unauthorised access, accidental loss, destruction, or disclosure. While no system can guarantee absolute security, tajee's security programme is designed to meet the risks presented by an online gaming environment.
- 6.1All data transmitted between your device and tajee servers is encrypted using SSL (Secure Sockets Layer) technology. This applies to account login, game sessions, deposit and withdrawal flows, and any personal information submitted through support forms.
- 6.2Access to personal data held by tajee is restricted to employees and contractors who require it to perform their specific job functions. All personnel with access to personal data are subject to confidentiality obligations and receive training on data protection practices as part of their onboarding.
- 6.3In the event of a data breach that poses a risk to the personal information of registered players, tajee will take immediate steps to contain the breach, assess its scope, and notify affected players within a reasonable timeframe consistent with applicable legal obligations.
Section 7
Data Retention
tajee retains personal information only for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. The following retention guidelines apply.
- 7.1Active account data is retained for the full duration that your tajee account remains open. If you close your account, tajee will retain your registration details, transaction history, and identity verification records for a minimum of five years from the date of account closure, in compliance with applicable financial record-keeping and anti-money laundering requirements.
- 7.2Customer support communications are retained for a minimum of two years from the date of the last interaction. Data collected for fraud prevention or anti-money laundering investigation purposes may be retained for longer periods where required by applicable law or ongoing investigation.
Section 8
Your Data Rights
As a registered tajee player, you have the following rights in relation to the personal information tajee holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered account mobile number.
- 8.1Right of access: you may request a copy of the personal information tajee holds about you. tajee will provide this information within 30 business days of receiving your verified request, free of charge for the first request in any 12-month period.
- 8.2Right to correction: if you believe that any personal information tajee holds about you is inaccurate or incomplete, you may request that it be corrected. tajee will investigate and correct any verified inaccuracies within 14 business days.
- 8.3Right to deletion: you may request the deletion of your personal information where it is no longer needed for the purposes for which it was collected and where no legal obligation requires tajee to retain it. Note that certain categories of data (particularly transaction records and identity verification documents) are subject to mandatory retention requirements that override a deletion request.
- 8.4Right to restrict processing: in certain circumstances — for example, where you contest the accuracy of data tajee holds or where you have objected to processing — you may request that tajee restricts the use of your personal data to storage only, pending resolution of your request.
Section 9
Protection of Minors
The tajee platform is strictly intended for adults aged 21 and above. tajee does not knowingly collect personal information from individuals under the age of 21. If tajee becomes aware that personal information has been collected from a person under 21, the relevant account will be immediately closed and all associated personal data will be deleted or anonymised as quickly as is technically possible.
Section 10
Changes to This Privacy Policy
tajee reserves the right to update or amend this Privacy Policy at any time. The revised policy will be published on the tajee platform with an updated effective date. Your continued use of the tajee platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms.
- 9.1Where a change to this Privacy Policy materially affects the way in which tajee processes your personal data, tajee will endeavour to provide advance notice of the change through the platform or via your registered contact details before the change takes effect.
- 9.2The version of this Privacy Policy currently published on https://tajee.ws/privacy-policy is the version that governs the collection and use of your personal data at any given time. Earlier versions of this policy are superseded in their entirety by the current version.
Contact Us
Privacy Queries and Data Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a potential data protection concern, please contact the tajee support team by email. All privacy-related correspondence will be treated with strict confidentiality and handled within 30 business days of receipt.
Explore tajee Responsibly
Your privacy is protected on tajee. Visit the FAQ for common questions, or head to tajee Casino to start playing cricket betting, slots, and live casino games.